Security & trust

How we protect your business data.

Your sales, stock and customer data are core to your business. Here's what we do to keep them safe.

Encryption

Data is encrypted in transit (HTTPS/TLS) and at rest on our servers.

India-based hosting

Your business data is stored on servers located within India.

Automated backups

Regular, automated backups reduce the risk of data loss.

Access control

Role-based logins mean staff only see what they need to.

Our approach to security

We treat your business data — sales, inventory, customer and staff records — as sensitive by default. That means encrypting it, limiting who inside our own team can access it, and building recovery options so a lost device or a failed hard drive doesn't mean lost data.

What we don't do

We don't sell your business or customer data to third parties.
We don't use your data to train unrelated products without your consent.
We don't store UPI payment credentials — payments are processed through the UPI apps you already use (GPay, PhonePe, Paytm, BHIM).

Your responsibilities

Security is shared. On your side, that means using strong, unique passwords for staff logins, restricting admin access to trusted staff, and reporting anything unusual to our support team promptly.

Certifications

⚠️ Honest note: we do not currently hold formal third-party certifications such as ISO 27001 or PCI-DSS, and we won't claim them until they're genuinely earned. If and when your company completes a real certification, this section is the place to list it — with the certificate number and issuing body, so it can be verified.

Reporting a concern

If you believe you've found a security issue, contact us immediately via our contact page or call +91 83338 40083. We'll acknowledge and investigate promptly.